Last updated: 24 July 2026
This Privacy Policy explains how Creaghton Collectibles (“we”, “us” or “our”) collects, uses, shares and protects your personal information when you visit our website, make an enquiry, or otherwise deal with us. It also explains your rights under UK data protection law, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.
For the purposes of applicable data protection law, Creaghton Collectibles is the “data controller” responsible for your personal information.
Who we are
Creaghton Collectibles is a specialist dealer and broker of classic, collectible and performance motor cars. You can contact us using the details below:
- Registered office: Suite 3 Dukes House, 4–6 High Street, Windsor, Berkshire, SL4 1LD
- Telephone: 020 3927 2997
- Email: info@creaghton.com
[Company registration number and ICO registration reference to be confirmed and inserted here.]
The information we collect
We may collect and process the following categories of personal information:
- Information you give us. Your name, email address, telephone number, and the details contained in any enquiry, part-exchange submission or correspondence — including information about a vehicle you wish to buy, sell or consign.
- Transaction and vehicle information. Where you buy, sell or consign a vehicle with us, we collect the information necessary to complete and record that transaction.
- Information we collect automatically. When you visit our website we may collect technical information such as your IP address, browser type, device information, and details of how you use the site, collected through cookies and similar technologies (see “Cookies” below).
We do not intentionally collect special category data (such as health or biometric data) through this website, and we ask that you do not provide it to us unless it is necessary for a specific service you have requested.
How we use your information
We use your personal information to:
- respond to your enquiries and provide the information, vehicles or services you have requested;
- arrange viewings, valuations, part-exchanges, sales, acquisitions and related services;
- manage our relationship with you and keep records of our dealings;
- operate, maintain and improve our website and services;
- send you information about vehicles or services where you have asked us to or where we are permitted to do so; and
- comply with our legal and regulatory obligations.
Our legal bases for processing
We rely on the following legal bases to process your personal information:
- Performance of a contract — to take steps at your request before entering into a contract and to fulfil our obligations to you.
- Legitimate interests — to respond to enquiries, run and promote our business, and keep appropriate records, provided your interests and rights do not override those interests.
- Consent — where you have given us consent, for example for certain marketing communications or non-essential cookies. You may withdraw consent at any time.
- Legal obligation — where we are required to process your information to comply with the law.
Sharing your information
We do not sell your personal information. We may share it with:
- trusted service providers who support our business (for example website hosting, IT, communications and analytics providers), who act on our instructions;
- professional advisers such as accountants, insurers and legal advisers;
- finance, transport, inspection or storage providers where necessary to complete a transaction you have requested; and
- regulators, law enforcement or other authorities where we are required or permitted to do so by law.
Cookies
Our website uses cookies and similar technologies to help it function correctly, to remember your preferences, and to help us understand how the site is used. Non-essential cookies are only set with your consent. You can control or delete cookies through your browser settings, although some parts of the site may not work properly if you disable them.
How long we keep your information
We keep your personal information only for as long as necessary for the purposes set out in this policy, including to meet any legal, accounting or reporting requirements. When it is no longer needed, we will securely delete or anonymise it.
Keeping your information secure
We use appropriate technical and organisational measures to protect your personal information against unauthorised access, loss, misuse or alteration. No method of transmission over the internet is completely secure, but we take reasonable steps to safeguard the information you provide.
International transfers
Some of our service providers may process information outside the United Kingdom. Where this happens, we take steps to ensure your information receives an appropriate level of protection, including through recognised safeguards such as the UK’s international data transfer arrangements.
Your rights
Under UK data protection law you have a number of rights in relation to your personal information, including the right to:
- access the personal information we hold about you;
- ask us to correct inaccurate or incomplete information;
- ask us to delete your information in certain circumstances;
- ask us to restrict or object to our processing of your information;
- request the transfer of your information in a portable format; and
- withdraw your consent where we rely on it.
To exercise any of these rights, please contact us using the details above. You will not usually have to pay a fee, and we will respond within the timescales required by law.
Third-party links
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those websites, and we encourage you to read their privacy policies.
Changes to this policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date.
How to contact us or make a complaint
If you have any questions about this policy or how we handle your personal information, please contact us at info@creaghton.com or on 020 3927 2997.
If you are not satisfied with our response, you have the right to lodge a complaint with the Information Commissioner’s Office (ICO), the UK supervisory authority for data protection issues, at ico.org.uk or on 0303 123 1113.